PRIVACY POLICY

PRIVACY POLICY

Last Updated: January 1, 2024

GunMedic Precision Armory ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with our website.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, address, phone number, email address, date of birth, and government-issued identification as required by law
• Firearm Information: Make, model, serial number, and description of firearms presented for service
• Payment Information: Credit card or other payment information (processed securely by third-party payment processors)
• Service Information: Details of services requested, work performed, and correspondence related to services

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, maintain, and improve our gunsmithing services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Comply with legal obligations under federal and state firearms laws
• Maintain records as required by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF)
• Send technical notices, updates, and support messages
• Communicate about promotions, events, and other news about our services (with your consent)

3. LEGAL REQUIREMENTS FOR FIREARMS RECORDS

As a Federal Firearms License (FFL) holder, we are required by law to maintain certain records:

• ATF Form 4473 or equivalent transaction records for firearms sales
• Acquisition and Disposition (A&D) records
• Repair records including firearm serial numbers
• These records are maintained for inspection by ATF and other authorized law enforcement agencies as required by law

4. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share information:

• With Service Providers: With vendors who assist us in payment processing, email delivery, and other business operations
• For Legal Reasons: When required by law, subpoena, or court order, or to protect our rights, property, or safety
• With Law Enforcement: As required by federal and state firearms laws, including responding to lawful requests from law enforcement agencies
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information:

• Secure storage of paper records in locked facilities
• Encryption of digital records
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law:

• Firearms transaction records: Permanently, as required by ATF regulations
• Service and repair records: Minimum of 20 years
• Marketing information: Until you opt out or request deletion

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Opt out of marketing communications at any time

Note: We may not be able to delete information that we are required to retain by law, including firearms transaction records.

8. CALIFORNIA PRIVACY RIGHTS

California residents have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). To exercise these rights, please contact us using the information below.

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. CONTACT US

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

GunMedic Precision Armory
Attn: Privacy Officer
80 Descanso Dr
San Jose, CA 95134
(929) 320-6203
sale@gunmedic.com